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You’ve got a complaint to make, but do you know who to call? RACHEL XIE gives you the numbers to dial.

 

BOTCHED BEAUTY TREATMENTS
Your beautician used a product on your face without first checking if you could be allergic or sensitive to an ingredient in it.
SOLUTION
First, consult a doctor to confirm that it is indeed the ingredient or product that caused the allergic reaction. If it is, contact CASE to help you get a refund for the beauty treatment. For more serious complaints about botched treatments by an aesthetic doctor or plastic surgeon, call the Singapore Medical Council at 6372-3141 for information on complaint procedures.

INCOMPETENT MAID AGENCIES
Your new helper can’t cook, clean or babysit, and has a nasty temper to boot. You also suspect she’s younger than she claims. Yet you can’t send the maid back for fear of incurring a hefty fee.
SOLUTION
Visit the website of the Association of Employment Agencies (www.aeas.org.sg/complaintp.html) to find out how to file a dispute and to download the necessary forms. Call 6836-2618 for more information. A $50 administrative fee applies.

 
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